Sites like Zendesk

01 · Entity

About Zendesk

Zendesk zendesk.com

KI-gestützte Serviceplattform | Zendesk

Mehr als Ticketvermeidung: KI-Agenten lösen Anfragen durchgängig. Verbessern Sie Servicequalität, Geschwindigkeit und Skalierung. Jetzt kostenlos testen.

Wikidata: CRM company that builds customer support and sales software which aims for quick implementation and adaptation at scale

Top 1K · #337 German 20 technologies Crawled Nov 6, 2026

Visit Zendesk

Summary by Claude

Cloud customer service software with ticketing, omnichannel support, AI agents for automated resolution, agent copilot, contact center voice, quality assurance and workforce management, plus an app marketplace.

Who it’s for

Customer support and IT/employee service teams at businesses

Business model

Subscriptions

• customer service software
• help desk ticketing
• AI chatbot agents
• contact center software
• agent copilot
• quality assurance scoring
• workforce management
• employee service desk
• support analytics

02 · Embedding space

Competitor map

Each alternative by how close its vector is to Zendesk’s (x) and how much traffic it gets, how much of the stack it shares, or where it sits in the embedding space itself (y). Lines split each axis at the median. Hover for the numbers, click to jump to it in the list.

1. 01
   Intercom intercom.com Top 10K English

   Intercom | A complete system for human and AI customer service

   Intercom is the only helpdesk with a natively integrated AI Agent, Fin, meaning every customer conversation improves the next one, enabling perfect experiences that were never possible before.

   • Adobe
   • Atlassian
   • Google Search Console
   • Google Workspace
   • HubSpot
   • Next.js

   0 say Intercom is a good alternative to Zendesk 0 say Intercom isn’t a real alternative to Zendesk

   Comment
   Very close cos 0.931
2. 02
   monday.com Top 10K English

   The AI Workspace for People & Agents | monday.com

   Get more work done with AI agents that work side by side with your people. Execute, manage, and operate together on one AI Workspace to drive business results.

   • Adobe
   • Apple Business
   • Canva
   • Cloudflare
   • DocuSign
   • Google Search Console

   0 say monday.com is a good alternative to Zendesk 0 say monday.com isn’t a real alternative to Zendesk

   Comment
   Very close cos 0.927
3. 03
   RingCentral ringcentral.com Top 10K English

   RingCentral: The Voice of Your Business

   Power the voice of your business with RingCentral Agentic Voice AI, including AI Receptionist (AIR), AI Virtual Assistant (AVA), & AI Conversation Expert (ACE).

   • Adobe
   • Adobe Experience Manager
   • Apple Business
   • Atlassian
   • Canva
   • Cloudflare

   0 say RingCentral is a good alternative to Zendesk 0 say RingCentral isn’t a real alternative to Zendesk

   Comment
   Very close cos 0.926
4. 04
   Genesys mypurecloud.com Top 10K English

   Genesys Cloud: The Agentic AI CX Platform for the Enterprise | Genesys

   Genesys Cloud is an agentic AI CX platform that delivers personalized customer and employee experiences across every channel.

   • Cloudflare
   • Google Search Console
   • OneTrust
   • Amazon Route 53
   • Amazon SES
   • Font Awesome

   0 say Genesys is a good alternative to Zendesk 0 say Genesys isn’t a real alternative to Zendesk

   Comment
   Very close cos 0.920
5. 05
   Salesforce salesforce.com Top 1K German

   Salesforce: Das führende CRM mit KI | Salesforce DE

   Salesforce ist das führende CRM mit KI. Es hilft Unternehmen, sich auf völlig neue Weise mit Kund:innen zu vernetzen, indem es die Daten, Apps und Agents zusammenbringt, die das Unternehmen am Laufen halten.

   • Atlassian
   • Canva
   • Google Search Console
   • Google Workspace
   • HubSpot
   • OneTrust

   0 say Salesforce is a good alternative to Zendesk 0 say Salesforce isn’t a real alternative to Zendesk

   Comment
   Very close cos 0.920
6. 06
   CM.com cm.com Top 1K English

   One platform for every customer interaction | CM.com

   Behind every customer moment is a conversation that just works. CM.com connects messaging, marketing, service and payments on one shared context.

   • Apple Business
   • Atlassian
   • Canva
   • Cloudflare
   • DocuSign
   • Google Search Console

   0 say CM.com is a good alternative to Zendesk 0 say CM.com isn’t a real alternative to Zendesk

   Comment
   Very close cos 0.917
7. 07
   NiCE niceincontact.com Top 10K English

   NiCE: Customer Experience (CX) AI Platform for Transformation at Scale

   Discover NiCE’s AI customer service automation solutions to improve CX and boost efficiency. Transform your customer interactions today!

   • Apple Business
   • Atlassian
   • Google Search Console
   • Google Tag Manager
   • Microsoft 365
   • Next.js

   0 say NiCE is a good alternative to Zendesk 0 say NiCE isn’t a real alternative to Zendesk

   Comment
   Very close cos 0.915
8. 08
   Cloudinary cloudinary.com Top 1K English

   Image and Video Platform for Visual Experiences | Cloudinary

   Streamline media management and improve user experience by automatically delivering images and videos, enhanced and optimized for every user.

   • Adobe
   • Apple Business
   • Atlassian
   • Canva
   • Cloudflare
   • Google Search Console

   0 say Cloudinary is a good alternative to Zendesk 0 say Cloudinary isn’t a real alternative to Zendesk

   Comment
   Very close cos 0.914
9. 09
   Freshworks freshworks.com Top 10K English

   Customer service software company

   • Apple Business
   • Atlassian
   • Canva
   • Cloudflare
   • DocuSign
   • Google Search Console

   0 say Freshworks is a good alternative to Zendesk 0 say Freshworks isn’t a real alternative to Zendesk

   Comment
   Very close cos 0.913
10. 10
    AIHelp aihelp.net Top 10K

    Customer Service Support and In App Ticketing System | AIHelp

    AIHelp is in-app support of AI-powered messaging experiences to improve customer satisfaction, optimize in-app operations & automate conversations with Chatbot

    • Google Search Console
    • Bing Webmaster Tools
    • Bootstrap
    • Font Awesome
    • Google Analytics
    • jQuery

    0 say AIHelp is a good alternative to Zendesk 0 say AIHelp isn’t a real alternative to Zendesk

    Comment
    Very close cos 0.912
11. 11
    tawk.to Top 10K English

    tawk.to - Free Live Chat Software for Your Website

    One free inbox for all your customer channels. Live chat, ticketing, knowledge base, AI assist, and CRM — all in one place. Trusted by 6M+ businesses.

    • Atlassian
    • Cloudflare
    • Google Search Console
    • Google Workspace
    • Microsoft 365
    • Next.js

    0 say tawk.to is a good alternative to Zendesk 0 say tawk.to isn’t a real alternative to Zendesk

    Comment
    Very close cos 0.912
12. 12
    Helpshift helpshift.com Top 10K English

    AI-Native Player Engagement Platform For Gaming | Helpshift

    Helpshift is an AI-native player engagement platform that combines technology, AI, and human experts to power gaming support, trust & safety and community.

    • Apple Business
    • Atlassian
    • Cloudflare
    • DocuSign
    • Google Search Console
    • Google Tag Manager

    0 say Helpshift is a good alternative to Zendesk 0 say Helpshift isn’t a real alternative to Zendesk

    Comment
    Very close cos 0.908
13. 13
    HubSpot hubspot.com Top 1K English

    HubSpot | Software & Tools for your Business - Homepage

    HubSpot's customer platform includes all the marketing, sales, customer service, and CRM software you need to grow your business.

    • Adobe
    • Apple Business
    • Atlassian
    • Canva
    • Cloudflare
    • DocuSign

    0 say HubSpot is a good alternative to Zendesk 0 say HubSpot isn’t a real alternative to Zendesk

    Comment
    Very close cos 0.907
14. 14
    Semrush semrush.com Top 10K English

    Semrush: Your Unfair Advantage for Growing Brand Visibility

    Semrush is the leading platform to grow and measure brand visibility across AI search, SEO, PPC, social, and more.

    • Adobe
    • Apple Business
    • Atlassian
    • Google Search Console
    • Google Workspace
    • HubSpot

    0 say Semrush is a good alternative to Zendesk 0 say Semrush isn’t a real alternative to Zendesk

    Comment
    Very close cos 0.904
15. 15
    Customer customer.io Top 10K English

    Customer.io: Customer Engagement Platform For Better Outcomes

    Customer.io is a customer engagement platform for creating personalized journeys and better business outcomes across email, push, SMS, and in-app messaging.

    • DocuSign
    • Google Search Console
    • Google Tag Manager
    • Google Workspace
    • HubSpot
    • Microsoft 365

    0 say Customer is a good alternative to Zendesk 0 say Customer isn’t a real alternative to Zendesk

    Comment
    Very close cos 0.902
16. 16
    8x8 8x8.com Top 10K English

    Vercel Security Checkpoint

    American provider of Voice over IP products

    • Adobe
    • Apple Business
    • Atlassian
    • DocuSign
    • Google Search Console
    • Google Workspace

    0 say 8x8 is a good alternative to Zendesk 0 say 8x8 isn’t a real alternative to Zendesk

    Comment
    Very close cos 0.902
17. 17
    Zoho zoho.com Top 1K German

    Zoho | Cloud-Software-Suite für Unternehmen

    Eine einzigartige und leistungsstarke Software-Suite, die Ihre Arbeitsweise verändert. Entwickelt für Unternehmen jeder Größe; von einem Unternehmen gebaut, das Ihre Privatsphäre schätzt.

    • Cloudflare
    • Google Search Console
    • HubSpot
    • OpenAI
    • UltraDNS
    • Zoho Mail

    0 say Zoho is a good alternative to Zendesk 0 say Zoho isn’t a real alternative to Zendesk

    Comment
    Very close cos 0.901
18. 18
    New Relic newrelic.com Top 1K English

    AI-powered Observability

    New Relic is an AI-powered observability platform that correlates your telemetry across your entire stack, so you can isolate the root cause and reduce MTTR.

    • Adobe
    • Apple Business
    • Atlassian
    • DocuSign
    • Google Search Console
    • Google Workspace

    0 say New Relic is a good alternative to Zendesk 0 say New Relic isn’t a real alternative to Zendesk

    Comment
    Very close cos 0.901
19. 19
    Zoom zoom.com Top 1K English

    One platform to connect | Zoom

    Modernize workflows with Zoom's trusted collaboration tools: including video meetings, Zoom Chat, VoIP phone, webinars, whiteboard, contact center, and events.

    • Adobe
    • Apple Business
    • Atlassian
    • Cloudflare
    • Google Search Console
    • Google Tag Manager

    0 say Zoom is a good alternative to Zendesk 0 say Zoom isn’t a real alternative to Zendesk

    Comment
    Very close cos 0.900
20. 20
    Alibaba Cloud aliyun.com Top 1K English

    Alibaba Cloud: Reliable Secure Cloud Solutions to Empower Your Global Business

    Alibaba Cloud offers a integrated suite of cloud products and services that are reliable and secure, to help you build cloud infrastructure, data centers in multi regions empower your global business. Try for Free.

    • Google Search Console
    • React
    • GlobalSign
    • jQuery

    0 say Alibaba Cloud is a good alternative to Zendesk 0 say Alibaba Cloud isn’t a real alternative to Zendesk

    Comment
    Very close cos 0.899

Ranked by score: the cosine similarity of each site’s vector to zendesk.com’s, less a small penalty for generic sites that are close to everything. Highlighted technologies are ones Zendesk uses too. Votes and comments come from visitors and don’t change the ranking.

04 · Fingerprints

Technology

What Zendesk is built with, and what its closest competitors use, from its homepage’s code and its DNS records.