Alternatives and competitors
Sites like Helpshift
The 20 closest customer support software alternatives to Helpshift, ranked by what they actually offer, and the 20 technologies behind it.
Looking for an alternative to Helpshift? The closest matches are AIHelp, Zendesk and Intercom. We match sites by what they actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Vote on each alternative and leave a short note to help the next person choose.
- Neighbours
- k = 20
- Sites searched
- 4,032
- Vector
- 384-d
- Query
- 20 ms
01 · Entity
About Helpshift
Helpshift helpshift.com
AI-Native Player Engagement Platform For Gaming | Helpshift
Helpshift is an AI-native player engagement platform that combines technology, AI, and human experts to power gaming support, trust & safety and community.
Summary by Claude
Helpshift provides customer support software for video game companies, including in-game help desks, AI chatbots and ticket automation, VIP player engagement, trust and safety moderation, and outsourced human support services.
- Who it’s for
- Mobile, console and PC game publishers and studios
- Business model
- B2B software subscriptions and managed services
02 · Embedding space
Competitor map
Each alternative by how close its vector is to Helpshift’s (x) and how much traffic it gets, how much of the stack it shares, or where it sits in the embedding space itself (y). Lines split each axis at the median. Hover for the numbers, click to jump to it in the list.
similarity × popularity
03 · Nearest neighbours
Alternatives to Helpshift
Thumbs up if it’s a real alternative to Helpshift, thumbs down if it isn’t.
- 01
Customer Service Support and In App Ticketing System | AIHelp
AIHelp is in-app support of AI-powered messaging experiences to improve customer satisfaction, optimize in-app operations & automate conversations with Chatbot
Very close cos 0.929 - 02
KI-gestützte Serviceplattform | Zendesk
Mehr als Ticketvermeidung: KI-Agenten lösen Anfragen durchgängig. Verbessern Sie Servicequalität, Geschwindigkeit und Skalierung. Jetzt kostenlos testen.
Very close cos 0.908 - 03
Intercom | A complete system for human and AI customer service
Intercom is the only helpdesk with a natively integrated AI Agent, Fin, meaning every customer conversation improves the next one, enabling perfect experiences that were never possible before.
Close cos 0.888 - 04
tawk.to - Free Live Chat Software for Your Website
One free inbox for all your customer channels. Live chat, ticketing, knowledge base, AI assist, and CRM — all in one place. Trusted by 6M+ businesses.
Close cos 0.884 - 05
Live-Chat-Software: Die 11 besten Anbieter für 2026
Live-Chat bietet personalisierten Support in Echtzeit über Website, App und Social Media. Finden Sie die beste Software.
Close cos 0.882 - 06
GameAnalytics – Turning Data Into Insights
GameAnalytics is the leading growth platform for game studios, offering a connected suite of products that help developers understand players, optimize performance, and scale success.
Close cos 0.877 - 07
zeta
The No.1 AI chat! Over 13 hours of weekly use — and it’s free. Not using zeta yet? Everyone else is!
Close cos 0.868 - 08
American neural language model chatbot service
Close cos 0.867 - 09
GameBanana | The Game Modding Community - Since 2001
Mods, Tutorials, Sprays, Works In Progress, Sound Mods and more for video games
Close cos 0.867 - 10
SignUpGenius: Free Sign Up Sheets, Fundraisers & Online Payments
Create free sign up sheets, collect dues, run fundraisers, sell tickets, and more. Every way your group organizes and collects, in one place. Free to start.
Close cos 0.864 - 11
Substack
Substack is the app for independent voices: a free newsletter, video, and podcast hosting platform with paid subscriptions built in.
Close cos 0.864 - 12
Customer.io: Customer Engagement Platform For Better Outcomes
Customer.io is a customer engagement platform for creating personalized journeys and better business outcomes across email, push, SMS, and in-app messaging.
Close cos 0.864 - 13
ChatGPT: Chat, Work, Create & Code with AI
Use ChatGPT to answer questions, write, create images, complete work, and code—all in one place. Get started for free or download the app.
Close cos 0.864 - 14
Live Chat Software with AI by Text | LiveChat.com
Text is live chat software for your website with an AI Agent that answers 24/7. Qualify leads and track sales from chats. Start your free 14-day trial.
Close cos 0.864 - 15
Dutch video game publisher and developer
Close cos 0.861 - 16
hCaptcha: Real-Time Bot Detection & Fraud Prevention
hCaptcha delivers real-time, privacy-first bot detection, AI-agent controls, account defense, and fraud prevention for websites, apps, and APIs. Book a demo.
Close cos 0.861 - 17
HubSpot | Software & Tools for your Business - Homepage
HubSpot's customer platform includes all the marketing, sales, customer service, and CRM software you need to grow your business.
Close cos 0.861 - 18
Playtika - Infinite Ways to Play
Israeli video game company
Close cos 0.860 - 19
Steam Community
Community Hubs are collections of all the best community and official game content as rated by users.
Close cos 0.861 - 20
Semrush: Your Unfair Advantage for Growing Brand Visibility
Semrush is the leading platform to grow and measure brand visibility across AI search, SEO, PPC, social, and more.
Close cos 0.863
Ranked by score: the cosine similarity of each site’s vector to helpshift.com’s, less a small penalty for generic sites that are close to everything. Highlighted technologies are ones Helpshift uses too. Votes and comments come from visitors and don’t change the ranking.
04 · Fingerprints
Technology
What Helpshift is built with, and what its closest competitors use, from its homepage’s code and its DNS records.
Built with
- CMS
- WordPress page source: /wp-content/
- JavaScript libraries
- Fonts
- Google Fonts asset https://fonts.googleapis.com/
- Analytics
- Matomo page source: _paq.push(
- Tag managers
- Google Tag Manager page source: googletagmanager.com/gtm.js
- Marketing automation
- HubSpot page source: js.hs-analytics.net
- Cookie consent
- OneTrust page source: cdn.cookielaw.org
- CDN
- Cloudflare header cf-ray: a5631af2fa1899cd-HAM
- jsDelivr asset https://cdn.jsdelivr.net/
- Languages & backends
- PHP implied by WordPress (page source: /wp-content/)
- Email hosting
- Google Workspace MX smtp.google.com
- Microsoft 365 TXT v=spf1 include:_spf.google.com include:spf.protection.outlook.com inc…
- Email delivery
- Amazon SES TXT v=spf1 include:_spf.google.com include:spf.protection.outlook.com inc…
- Mailchimp Transactional TXT v=spf1 include:_spf.google.com include:spf.protection.outlook.com inc…
- DNS hosting
- Amazon Route 53 NS ns-616.awsdns-13.net
- SaaS tools (verified in DNS)
- Apple Business TXT apple-domain-verification=oIrr1E5HS0QnPGwd
- Atlassian TXT atlassian-domain-verification=6rwbzIhndGuKVCiL3M4MVqa2H9E4q9dAmQ/0jyS…
- DocuSign TXT docusign=b60a2254-0558-474d-9282-1e01ef33a09b
- Google Search Console meta google-site-verification: N7du_G8BPf5S_tShMPpeF6tqsdLtw6YzW6cmiNYCvNI
Stack changes
No changes yet. Each new crawl is compared with the last one, and what Helpshift adds or drops shows up here.
What competitors use
Across the 20 closest sites.
- Google Search Console 20/20
- Google Workspace 14/20
- Cloudflare 12/20
- Atlassian 10/20
- HubSpot 9/20
- Cloudflare DNS · not on helpshift.com 9/20
- Microsoft 365 8/20
- Apple Business 7/20
- Google Tag Manager 7/20
- Next.js · not on helpshift.com 7/20
- React · not on helpshift.com 7/20
- Zendesk · not on helpshift.com 7/20
- Meta Business Suite · not on helpshift.com 7/20
- Miro · not on helpshift.com 6/20
- Amazon Route 53 6/20
- Amazon SES 6/20