Alternatives and competitors

Sites like Helpshift

The 20 closest customer support software alternatives to Helpshift, ranked by what they actually offer, and the 20 technologies behind it.

Looking for an alternative to Helpshift? The closest matches are AIHelp, Zendesk and Intercom. We match sites by what they actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Vote on each alternative and leave a short note to help the next person choose.

Neighbours
k = 20
Sites searched
4,032
Vector
384-d
Query
20 ms

01 · Entity

About Helpshift

Helpshift helpshift.com

AI-Native Player Engagement Platform For Gaming | Helpshift

Helpshift is an AI-native player engagement platform that combines technology, AI, and human experts to power gaming support, trust & safety and community.

Top 10K · #4,147 English 20 technologies Crawled Nov 6, 2026
Visit Helpshift

Summary by Claude

Helpshift provides customer support software for video game companies, including in-game help desks, AI chatbots and ticket automation, VIP player engagement, trust and safety moderation, and outsourced human support services.

Who it’s for
Mobile, console and PC game publishers and studios
Business model
B2B software subscriptions and managed services

02 · Embedding space

Competitor map

Each alternative by how close its vector is to Helpshift’s (x) and how much traffic it gets, how much of the stack it shares, or where it sits in the embedding space itself (y). Lines split each axis at the median. Hover for the numbers, click to jump to it in the list.

similarity × popularity

SubstackGameBananaCharacter.aizeta-ai.ioGameAnalyticszopim.comtawk.toIntercomZendeskAIHelp

03 · Nearest neighbours

Alternatives to Helpshift

Thumbs up if it’s a real alternative to Helpshift, thumbs down if it isn’t.

Only in English
  1. 01
    AIHelp aihelp.net Top 10K

    Customer Service Support and In App Ticketing System | AIHelp

    AIHelp is in-app support of AI-powered messaging experiences to improve customer satisfaction, optimize in-app operations & automate conversations with Chatbot

  2. 02
    Zendesk zendesk.com Top 1K German

    KI-gestützte Serviceplattform | Zendesk

    Mehr als Ticketvermeidung: KI-Agenten lösen Anfragen durchgängig. Verbessern Sie Servicequalität, Geschwindigkeit und Skalierung. Jetzt kostenlos testen.

  3. 03
    Intercom intercom.com Top 10K English

    Intercom | A complete system for human and AI customer service

    Intercom is the only helpdesk with a natively integrated AI Agent, Fin, meaning every customer conversation improves the next one, enabling perfect experiences that were never possible before.

  4. 04
    tawk.to Top 10K English

    tawk.to - Free Live Chat Software for Your Website

    One free inbox for all your customer channels. Live chat, ticketing, knowledge base, AI assist, and CRM — all in one place. Trusted by 6M+ businesses.

  5. 05
    zopim.com Top 10K German

    Live-Chat-Software: Die 11 besten Anbieter für 2026

    Live-Chat bietet personalisierten Support in Echtzeit über Website, App und Social Media. Finden Sie die beste Software.

  6. 06
    GameAnalytics gameanalytics.com Top 10K English

    GameAnalytics – Turning Data Into Insights

    GameAnalytics is the leading growth platform for game studios, offering a connected suite of products that help developers understand players, optimize performance, and scale success.

  7. 07
    zeta-ai.io Top 10K English

    zeta

    The No.1 AI chat! Over 13 hours of weekly use — and it’s free. Not using zeta yet? Everyone else is!

  8. 08
    Character.ai character.ai Top 1K English

    American neural language model chatbot service

  9. 09
    GameBanana gamebanana.com Top 10K English

    GameBanana | The Game Modding Community - Since 2001

    Mods, Tutorials, Sprays, Works In Progress, Sound Mods and more for video games

  10. 10
    SignUpGenius signupgenius.com Top 10K English

    SignUpGenius: Free Sign Up Sheets, Fundraisers & Online Payments

    Create free sign up sheets, collect dues, run fundraisers, sell tickets, and more. Every way your group organizes and collects, in one place. Free to start.

  11. 11
    Substack substack.com Top 1K English

    Substack

    Substack is the app for independent voices: a free newsletter, video, and podcast hosting platform with paid subscriptions built in.

  12. 12
    Customer customer.io Top 10K English

    Customer.io: Customer Engagement Platform For Better Outcomes

    Customer.io is a customer engagement platform for creating personalized journeys and better business outcomes across email, push, SMS, and in-app messaging.

  13. 13
    ChatGPT chatgpt.com Top 1K English

    ChatGPT: Chat, Work, Create & Code with AI

    Use ChatGPT to answer questions, write, create images, complete work, and code—all in one place. Get started for free or download the app.

  14. 14
    LiveChat livechat.com Top 10K English

    Live Chat Software with AI by Text | LiveChat.com

    Text is live chat software for your website with an AI Agent that answers 24/7. Qualify leads and track sales from chats. Start your free 14-day trial.

  15. 15
    My.Games my.games Top 10K

    Dutch video game publisher and developer

  16. 16
    hCaptcha hcaptcha.com Top 1K English

    hCaptcha: Real-Time Bot Detection & Fraud Prevention

    hCaptcha delivers real-time, privacy-first bot detection, AI-agent controls, account defense, and fraud prevention for websites, apps, and APIs. Book a demo.

  17. 17
    HubSpot hubspot.com Top 1K English

    HubSpot | Software & Tools for your Business - Homepage

    HubSpot's customer platform includes all the marketing, sales, customer service, and CRM software you need to grow your business.

  18. 18
    Playtika playtika.com Top 10K English

    Playtika - Infinite Ways to Play

    Israeli video game company

  19. 19
    Steam Community steamcommunity.com Top 1K English

    Steam Community

    Community Hubs are collections of all the best community and official game content as rated by users.

  20. 20
    Semrush semrush.com Top 10K English

    Semrush: Your Unfair Advantage for Growing Brand Visibility

    Semrush is the leading platform to grow and measure brand visibility across AI search, SEO, PPC, social, and more.

Ranked by score: the cosine similarity of each site’s vector to helpshift.com’s, less a small penalty for generic sites that are close to everything. Highlighted technologies are ones Helpshift uses too. Votes and comments come from visitors and don’t change the ranking.

04 · Fingerprints

Technology

What Helpshift is built with, and what its closest competitors use, from its homepage’s code and its DNS records.

Built with

CMS
JavaScript libraries
  • GSAP asset https://www.helpshift.com/wp-content/cache/min/1/ajax/libs/gsap/3.13.0/gsap.min.js?ver=17…
  • jQuery asset https://www.helpshift.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1
Fonts
Analytics
  • Matomo page source: _paq.push(
Tag managers
Marketing automation
  • HubSpot page source: js.hs-analytics.net
Cookie consent
  • OneTrust page source: cdn.cookielaw.org
CDN
Languages & backends
  • PHP implied by WordPress (page source: /wp-content/)
Email hosting
Email delivery
  • Amazon SES TXT v=spf1 include:_spf.google.com include:spf.protection.outlook.com inc…
  • Mailchimp Transactional TXT v=spf1 include:_spf.google.com include:spf.protection.outlook.com inc…
DNS hosting
SaaS tools (verified in DNS)
  • Apple Business TXT apple-domain-verification=oIrr1E5HS0QnPGwd
  • Atlassian TXT atlassian-domain-verification=6rwbzIhndGuKVCiL3M4MVqa2H9E4q9dAmQ/0jyS…
  • DocuSign TXT docusign=b60a2254-0558-474d-9282-1e01ef33a09b
  • Google Search Console meta google-site-verification: N7du_G8BPf5S_tShMPpeF6tqsdLtw6YzW6cmiNYCvNI

Stack changes

No changes yet. Each new crawl is compared with the last one, and what Helpshift adds or drops shows up here.

SimilarSiteSearch

Competitors by meaning, stacks from the source. Data from public homepages and DNS.

About our crawler