Alternatives and competitors

Sites like LiveChat

The 20 closest live chat software alternatives to LiveChat, ranked by what they actually offer, and the 19 technologies behind it.

Looking for an alternative to LiveChat? The closest matches are tawk.to, LivePerson and Jivo. We match sites by what they actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Vote on each alternative and leave a short note to help the next person choose.

Neighbours
k = 20
Sites searched
4,032
Vector
384-d
Query
19 ms

01 · Entity

About LiveChat

LiveChat livechat.com

Live Chat Software with AI by Text | LiveChat.com

Text is live chat software for your website with an AI Agent that answers 24/7. Qualify leads and track sales from chats. Start your free 14-day trial.

Wikidata: AI live chat software for business

Top 10K · #4,610 English 19 technologies Crawled Nov 6, 2026
Visit LiveChat

Summary by Claude

Live chat software for business websites that lets teams and an AI agent chat with visitors, view real-time visitor activity and cart contents, qualify leads, and track sales from conversations, with integrations for Shopify, WordPress, WhatsApp and Messenger.

Who it’s for
E-commerce stores and businesses' sales and support teams
Business model
Subscriptions

02 · Embedding space

Competitor map

Each alternative by how close its vector is to LiveChat’s (x) and how much traffic it gets, how much of the stack it shares, or where it sits in the embedding space itself (y). Lines split each axis at the median. Hover for the numbers, click to jump to it in the list.

similarity × popularity

ZendeskSemrushWhatsAppCM.comSaleSmartlyjoin.chatzopim.comJivoLivePersontawk.to

03 · Nearest neighbours

Alternatives to LiveChat

Thumbs up if it’s a real alternative to LiveChat, thumbs down if it isn’t.

Only in English
  1. 01
    tawk.to Top 10K English

    tawk.to - Free Live Chat Software for Your Website

    One free inbox for all your customer channels. Live chat, ticketing, knowledge base, AI assist, and CRM — all in one place. Trusted by 6M+ businesses.

  2. 02
    LivePerson liveperson.net Top 10K

    LivePerson – Business Solutions

    LivePerson offers various solutions for online interaction management, using a multi-channel communication platform which suits small and midsized business.

  3. 03
    Jivo jivo.ru Top 10K Russian

    Чат для сайта Jivo (JivoSite) – официальный сайт

    Jivo (ранее JivoSite) – чат на сайт, телефония и обратные звонки, прием сообщений из соцсетей, мессенджеров, приложений и e-mail, корпоративный чат и встроенные CRM-возможности.

  4. 04
    zopim.com Top 10K German

    Live-Chat-Software: Die 11 besten Anbieter für 2026

    Live-Chat bietet personalisierten Support in Echtzeit über Website, App und Social Media. Finden Sie die beste Software.

  5. 05
    join.chat Top 10K English

    Put your website’s customer support on autopilot | Joinchat

    Do you have a WhatsApp button on your website that was supposed to generate more sales, but all it does is cause you more stress?

  6. 06
    SaleSmartly salesmartly.com Top 10K English

    AI-Powered Omnichannel Customer Engagement Platform | SaleSmartly

    Trusted by 300,000+ businesses. Unify WhatsApp, Telegram, Facebook, Instagram & more in a shared inbox with AI agents, CRM & automation to capture, convert & retain customers.

  7. 07
    CM.com cm.com Top 1K English

    One platform for every customer interaction | CM.com

    Behind every customer moment is a conversation that just works. CM.com connects messaging, marketing, service and payments on one shared context.

  8. 08
    WhatsApp whatsapp.com Top 100 English

    WhatsApp | Secure and Reliable Free Private Messaging and Calling

    Use WhatsApp Messenger to stay in touch with friends and family. WhatsApp is free and offers simple, secure, reliable messaging and calling, available on phones all over the world.

  9. 09
    Semrush semrush.com Top 10K English

    Semrush: Your Unfair Advantage for Growing Brand Visibility

    Semrush is the leading platform to grow and measure brand visibility across AI search, SEO, PPC, social, and more.

  10. 10
    Zendesk zendesk.com Top 1K German

    KI-gestützte Serviceplattform | Zendesk

    Mehr als Ticketvermeidung: KI-Agenten lösen Anfragen durchgängig. Verbessern Sie Servicequalität, Geschwindigkeit und Skalierung. Jetzt kostenlos testen.

  11. 11
    RingCentral ringcentral.com Top 10K English

    RingCentral: The Voice of Your Business

    Power the voice of your business with RingCentral Agentic Voice AI, including AI Receptionist (AIR), AI Virtual Assistant (AVA), & AI Conversation Expert (ACE).

  12. 12
    Zoom zoom.com Top 1K English

    One platform to connect | Zoom

    Modernize workflows with Zoom's trusted collaboration tools: including video meetings, Zoom Chat, VoIP phone, webinars, whiteboard, contact center, and events.

  13. 13
    AIHelp aihelp.net Top 10K

    Customer Service Support and In App Ticketing System | AIHelp

    AIHelp is in-app support of AI-powered messaging experiences to improve customer satisfaction, optimize in-app operations & automate conversations with Chatbot

  14. 14
    telegram.org Top 1K

    Telegram Messenger

    Fast. Secure. Powerful.

  15. 15
    edna.ru Top 10K Russian

    edna — поставщик решений и сервисов в области цифровых коммуникаций для бизнеса

    IT решения для бизнеса в сфере цифровых коммуникаций с клиентами. Инструменты для роста конверсии, продаж и качества клиентского сервиса. Интеграция мессенджеров с CRM. Работаем с 2005 года.

  16. 16
    Agora agora.io Top 1K English

    Real-Time Engagement & Conversational AI Platform | Agora

    Build ultra-low latency voice, video, chat, and voice AI experiences for meaningful human-to-human and human-to-AI conversations, with flexible APIs and no-code & low-code tools.

  17. 17
    Twitch twitch.tv Top 1K

    Twitch

    Twitch is an interactive livestreaming service for content spanning gaming, entertainment, sports, music, and more.

  18. 18
    Slack slack.com Top 1K English

    Slack | AI Work Platform & Productivity Tools

    Boost productivity and save time with Slack‌ — ‌the AI work platform for managing projects, automating workflows, and connecting teams securely. Start working smarter today.

  19. 19
    Bazaarvoice bazaarvoice.com Top 10K English

    Bazaarvoice | The UGC Platform for Authentic Shopper Experiences

    The leading UGC platform for authentic ratings, reviews, visual UGC, and review syndication that powers discovery, shopper trust, and higher ecommerce conversion.

  20. 20
    Napster napster.com English

    Napster | Visible AI Agents with Voice, Video and Memory

    Create, deploy and talk to lifelike AI agents with voice, video presence, memory and real-time utility across apps, websites and workplaces.

Ranked by score: the cosine similarity of each site’s vector to livechat.com’s, less a small penalty for generic sites that are close to everything. Highlighted technologies are ones LiveChat uses too. Votes and comments come from visitors and don’t change the ranking.

04 · Fingerprints

Technology

What LiveChat is built with, and what its closest competitors use, from its homepage’s code and its DNS records.

Built with

CMS
Ecommerce
  • WooCommerce page source: class="c-navigation__tile c-navigation__tile--woocommerce
Analytics
Tag managers
Marketing automation
  • HubSpot page source: js-eu1.hs-scripts.com
Live chat & support
  • LiveChat page source: cdn.livechatinc.com/
CDN
  • Akamai header x-akamai-transformed: 9 68663 0 pmb=mRUM,1
Hosting
  • Netlify header x-nf-request-id: 01M6R3EQ3QYXEYKAFJGMDE40RY
Languages & backends
  • PHP implied by WordPress (page source: /wp-content/)
Email hosting
Email delivery
  • Postmark TXT v=spf1 include:_spf.google.com include:spf.autopilothq.com include:se…
  • SendGrid TXT v=spf1 include:_spf.google.com include:spf.autopilothq.com include:se…
DNS hosting
SaaS tools (verified in DNS)
  • Apple Business TXT apple-domain-verification=aIlJOQpQsSIVIi0b-IOQzW8VgYeQplx1ouO3r5nSl_c
  • Atlassian TXT atlassian-domain-verification=TvDZaauVFBJNyDKU15Emmuyx1Qa2JCg4QQKdQMc…
  • Bing Webmaster Tools meta msvalidate.01: 05EF7B502A1E06289A0922BAA9E5A07C
  • Google Search Console meta google-site-verification: fqJX0wxdwkSs2p5fBVcTFOo0LU7yUwZJ4o1Y9dmSuYk
  • Miro TXT miro-verification=b2aa64b100df06b3ffc42e4e321dcf1b1094e140
  • Yandex Webmaster meta yandex-verification: 7ba3a6376892bef4

Stack changes

No changes yet. Each new crawl is compared with the last one, and what LiveChat adds or drops shows up here.

SimilarSiteSearch

Competitors by meaning, stacks from the source. Data from public homepages and DNS.

About our crawler