Alternatives and competitors

Sites like LiveChat

The 20 closest live chat software alternatives to LiveChat, ranked by what they actually offer, and the 19 technologies behind it.

Looking for an alternative to LiveChat? The closest matches are tawk.to, LivePerson and Jivo. We match sites by what they actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Vote on each alternative and leave a short note to help the next person choose.

Neighbours
k = 20
Sites searched
4,032
Vector
384-d
Query
11 ms

01 · Entity

About LiveChat

LiveChat livechat.com

Live Chat Software with AI by Text | LiveChat.com

Text is live chat software for your website with an AI Agent that answers 24/7. Qualify leads and track sales from chats. Start your free 14-day trial.

Wikidata: AI live chat software for business

Top 10K · #4,610 English 19 technologies Crawled Nov 6, 2026
Visit LiveChat

Summary by Claude

Live chat software for business websites that lets teams and an AI agent chat with visitors, view real-time visitor activity and cart contents, qualify leads, and track sales from conversations, with integrations for Shopify, WordPress, WhatsApp and Messenger.

Who it’s for
E-commerce stores and businesses' sales and support teams
Business model
Subscriptions

02 · Embedding space

Competitor map

Each alternative by how close its vector is to LiveChat’s (x) and how much traffic it gets, how much of the stack it shares, or where it sits in the embedding space itself (y). Lines split each axis at the median. Hover for the numbers, click to jump to it in the list.

similarity × popularity

SlackAgoraZoomRingCentralSemrushWhatsAppCM.comSaleSmartlyjoin.chattawk.to

03 · Nearest neighbours

Alternatives to LiveChat

Thumbs up if it’s a real alternative to LiveChat, thumbs down if it isn’t.

Only in English
  1. 01
    tawk.to Top 10K English

    tawk.to - Free Live Chat Software for Your Website

    One free inbox for all your customer channels. Live chat, ticketing, knowledge base, AI assist, and CRM — all in one place. Trusted by 6M+ businesses.

  2. 02
    join.chat Top 10K English

    Put your website’s customer support on autopilot | Joinchat

    Do you have a WhatsApp button on your website that was supposed to generate more sales, but all it does is cause you more stress?

  3. 03
    SaleSmartly salesmartly.com Top 10K English

    AI-Powered Omnichannel Customer Engagement Platform | SaleSmartly

    Trusted by 300,000+ businesses. Unify WhatsApp, Telegram, Facebook, Instagram & more in a shared inbox with AI agents, CRM & automation to capture, convert & retain customers.

  4. 04
    CM.com cm.com Top 1K English

    One platform for every customer interaction | CM.com

    Behind every customer moment is a conversation that just works. CM.com connects messaging, marketing, service and payments on one shared context.

  5. 05
    WhatsApp whatsapp.com Top 100 English

    WhatsApp | Secure and Reliable Free Private Messaging and Calling

    Use WhatsApp Messenger to stay in touch with friends and family. WhatsApp is free and offers simple, secure, reliable messaging and calling, available on phones all over the world.

  6. 06
    Semrush semrush.com Top 10K English

    Semrush: Your Unfair Advantage for Growing Brand Visibility

    Semrush is the leading platform to grow and measure brand visibility across AI search, SEO, PPC, social, and more.

  7. 07
    RingCentral ringcentral.com Top 10K English

    RingCentral: The Voice of Your Business

    Power the voice of your business with RingCentral Agentic Voice AI, including AI Receptionist (AIR), AI Virtual Assistant (AVA), & AI Conversation Expert (ACE).

  8. 08
    Zoom zoom.com Top 1K English

    One platform to connect | Zoom

    Modernize workflows with Zoom's trusted collaboration tools: including video meetings, Zoom Chat, VoIP phone, webinars, whiteboard, contact center, and events.

  9. 09
    Agora agora.io Top 1K English

    Real-Time Engagement & Conversational AI Platform | Agora

    Build ultra-low latency voice, video, chat, and voice AI experiences for meaningful human-to-human and human-to-AI conversations, with flexible APIs and no-code & low-code tools.

  10. 10
    Slack slack.com Top 1K English

    Slack | AI Work Platform & Productivity Tools

    Boost productivity and save time with Slack‌ — ‌the AI work platform for managing projects, automating workflows, and connecting teams securely. Start working smarter today.

  11. 11
    Bazaarvoice bazaarvoice.com Top 10K English

    Bazaarvoice | The UGC Platform for Authentic Shopper Experiences

    The leading UGC platform for authentic ratings, reviews, visual UGC, and review syndication that powers discovery, shopper trust, and higher ecommerce conversion.

  12. 12
    Napster napster.com English

    Napster | Visible AI Agents with Voice, Video and Memory

    Create, deploy and talk to lifelike AI agents with voice, video presence, memory and real-time utility across apps, websites and workplaces.

  13. 13
    Discord discord.com Top 1K English

    Discord - Group Chat That’s All Fun & Games

    Discord is great for playing games and chilling with friends, or even building a worldwide community. Customize your own space to talk, play, and hang out.

  14. 14
    Customer customer.io Top 10K English

    Customer.io: Customer Engagement Platform For Better Outcomes

    Customer.io is a customer engagement platform for creating personalized journeys and better business outcomes across email, push, SMS, and in-app messaging.

  15. 15
    Ably ably.io Top 10K English

    Ably | Realtime platform for chat, AI and live apps at scale

    Ably is the realtime platform built for scale and reliability. Power live chat, messaging, collaborative apps, and AI experiences that never drop.

  16. 16
    Wistia wistia.com Top 10K English

    Video Hosting & Marketing Platform for Business | Wistia

    Wistia is the complete video and webinar platform for business. Host with an ad-free player, run webinars, record and edit, and measure what drives impact.

  17. 17
    Twilio twilio.com Top 10K English

    Conversational AI and APIs for SMS, Email, Voice | Twilio

    Build amazing customer experiences on the Twilio platform with APIs for SMS, RCS, voice, and email, plus conversational AI for smarter engagement, and identity verification for trust.

  18. 18
    ChatGPT chatgpt.com Top 1K English

    ChatGPT: Chat, Work, Create & Code with AI

    Use ChatGPT to answer questions, write, create images, complete work, and code—all in one place. Get started for free or download the app.

  19. 19
    Intercom intercom.com Top 10K English

    Intercom | A complete system for human and AI customer service

    Intercom is the only helpdesk with a natively integrated AI Agent, Fin, meaning every customer conversation improves the next one, enabling perfect experiences that were never possible before.

  20. 20
    Infobip infobip.com Top 10K English

    Infobip - Build meaningful customer relationships across any communication channel

    Engage your customers and prospects with simple drag and drop email, SMS, chatbot or build custom solutions with the best in class APIs

Ranked by score: the cosine similarity of each site’s vector to livechat.com’s, less a small penalty for generic sites that are close to everything. Highlighted technologies are ones LiveChat uses too. Votes and comments come from visitors and don’t change the ranking.

04 · Fingerprints

Technology

What LiveChat is built with, and what its closest competitors use, from its homepage’s code and its DNS records.

Built with

CMS
Ecommerce
  • WooCommerce page source: class="c-navigation__tile c-navigation__tile--woocommerce
Analytics
Tag managers
Marketing automation
  • HubSpot page source: js-eu1.hs-scripts.com
Live chat & support
  • LiveChat page source: cdn.livechatinc.com/
CDN
  • Akamai header x-akamai-transformed: 9 68663 0 pmb=mRUM,1
Hosting
  • Netlify header x-nf-request-id: 01M6R3EQ3QYXEYKAFJGMDE40RY
Languages & backends
  • PHP implied by WordPress (page source: /wp-content/)
Email hosting
Email delivery
  • Postmark TXT v=spf1 include:_spf.google.com include:spf.autopilothq.com include:se…
  • SendGrid TXT v=spf1 include:_spf.google.com include:spf.autopilothq.com include:se…
DNS hosting
SaaS tools (verified in DNS)
  • Apple Business TXT apple-domain-verification=aIlJOQpQsSIVIi0b-IOQzW8VgYeQplx1ouO3r5nSl_c
  • Atlassian TXT atlassian-domain-verification=TvDZaauVFBJNyDKU15Emmuyx1Qa2JCg4QQKdQMc…
  • Bing Webmaster Tools meta msvalidate.01: 05EF7B502A1E06289A0922BAA9E5A07C
  • Google Search Console meta google-site-verification: fqJX0wxdwkSs2p5fBVcTFOo0LU7yUwZJ4o1Y9dmSuYk
  • Miro TXT miro-verification=b2aa64b100df06b3ffc42e4e321dcf1b1094e140
  • Yandex Webmaster meta yandex-verification: 7ba3a6376892bef4

Stack changes

No changes yet. Each new crawl is compared with the last one, and what LiveChat adds or drops shows up here.

SimilarSiteSearch

Competitors by meaning, stacks from the source. Data from public homepages and DNS.

About our crawler