Alternatives and competitors
Sites like Live Chat
The 20 closest live chat software alternatives to Live Chat, ranked by what they actually offer, and the 19 technologies behind it.
Looking for an alternative to Live Chat? The closest matches are tawk.to, LivePerson and Jivo. We match sites by what they actually offer, from their homepages, Wikidata and a summary by Claude, in any language. Vote on each alternative and leave a short note to help the next person choose.
- Neighbours
- k = 20
- Sites searched
- 4,032
- Vector
- 384-d
- Query
- 8 ms
01 · Entity
About Live Chat
Live Chat livechatinc.com
Live Chat Software with AI by Text | LiveChat.com
Text is live chat software for your website with an AI Agent that answers 24/7. Qualify leads and track sales from chats. Start your free 14-day trial.
Summary by Claude
Live chat software for websites with an AI agent that answers visitors automatically, plus real-time visitor tracking, customer profiles, cart previews and sales tracking from chats. Integrates with Shopify, WordPress, WhatsApp and Messenger.
- Who it’s for
- Online stores and businesses with websites
- Business model
- Subscriptions
02 · Embedding space
Competitor map
Each alternative by how close its vector is to Live Chat’s (x) and how much traffic it gets, how much of the stack it shares, or where it sits in the embedding space itself (y). Lines split each axis at the median. Hover for the numbers, click to jump to it in the list.
similarity × popularity
03 · Nearest neighbours
Alternatives to Live Chat
Thumbs up if it’s a real alternative to Live Chat, thumbs down if it isn’t.
- 01
tawk.to - Free Live Chat Software for Your Website
One free inbox for all your customer channels. Live chat, ticketing, knowledge base, AI assist, and CRM — all in one place. Trusted by 6M+ businesses.
Very close cos 0.941 - 02
Put your website’s customer support on autopilot | Joinchat
Do you have a WhatsApp button on your website that was supposed to generate more sales, but all it does is cause you more stress?
Very close cos 0.913 - 03
AI-Powered Omnichannel Customer Engagement Platform | SaleSmartly
Trusted by 300,000+ businesses. Unify WhatsApp, Telegram, Facebook, Instagram & more in a shared inbox with AI agents, CRM & automation to capture, convert & retain customers.
Very close cos 0.903 - 04
Semrush: Your Unfair Advantage for Growing Brand Visibility
Semrush is the leading platform to grow and measure brand visibility across AI search, SEO, PPC, social, and more.
Very close cos 0.902 - 05
One platform for every customer interaction | CM.com
Behind every customer moment is a conversation that just works. CM.com connects messaging, marketing, service and payments on one shared context.
Very close cos 0.900 - 06
WhatsApp | Secure and Reliable Free Private Messaging and Calling
Use WhatsApp Messenger to stay in touch with friends and family. WhatsApp is free and offers simple, secure, reliable messaging and calling, available on phones all over the world.
Close cos 0.893 - 07
Perplexity
Perplexity is a free AI-powered answer engine that provides accurate, trusted, and real-time answers to any question.
Close cos 0.891 - 08
Napster | Visible AI Agents with Voice, Video and Memory
Create, deploy and talk to lifelike AI agents with voice, video presence, memory and real-time utility across apps, websites and workplaces.
Close cos 0.889 - 09
Real-Time Engagement & Conversational AI Platform | Agora
Build ultra-low latency voice, video, chat, and voice AI experiences for meaningful human-to-human and human-to-AI conversations, with flexible APIs and no-code & low-code tools.
Close cos 0.889 - 10
RingCentral: The Voice of Your Business
Power the voice of your business with RingCentral Agentic Voice AI, including AI Receptionist (AIR), AI Virtual Assistant (AVA), & AI Conversation Expert (ACE).
Close cos 0.890 - 11
Bazaarvoice | The UGC Platform for Authentic Shopper Experiences
The leading UGC platform for authentic ratings, reviews, visual UGC, and review syndication that powers discovery, shopper trust, and higher ecommerce conversion.
Close cos 0.890 - 12
ChatGPT: Chat, Work, Create & Code with AI
Use ChatGPT to answer questions, write, create images, complete work, and code—all in one place. Get started for free or download the app.
Close cos 0.889 - 13
Customer.io: Customer Engagement Platform For Better Outcomes
Customer.io is a customer engagement platform for creating personalized journeys and better business outcomes across email, push, SMS, and in-app messaging.
Close cos 0.887 - 14
One platform to connect | Zoom
Modernize workflows with Zoom's trusted collaboration tools: including video meetings, Zoom Chat, VoIP phone, webinars, whiteboard, contact center, and events.
Close cos 0.887 - 15
Ably | Realtime platform for chat, AI and live apps at scale
Ably is the realtime platform built for scale and reliability. Power live chat, messaging, collaborative apps, and AI experiences that never drop.
Close cos 0.884 - 16
Video Hosting & Marketing Platform for Business | Wistia
Wistia is the complete video and webinar platform for business. Host with an ad-free player, run webinars, record and edit, and measure what drives impact.
Close cos 0.883 - 17
Slack | AI Work Platform & Productivity Tools
Boost productivity and save time with Slack — the AI work platform for managing projects, automating workflows, and connecting teams securely. Start working smarter today.
Close cos 0.884 - 18
Discord - Group Chat That’s All Fun & Games
Discord is great for playing games and chilling with friends, or even building a worldwide community. Customize your own space to talk, play, and hang out.
Close cos 0.881 - 19
Intercom | A complete system for human and AI customer service
Intercom is the only helpdesk with a natively integrated AI Agent, Fin, meaning every customer conversation improves the next one, enabling perfect experiences that were never possible before.
Close cos 0.882 - 20
Infobip - Build meaningful customer relationships across any communication channel
Engage your customers and prospects with simple drag and drop email, SMS, chatbot or build custom solutions with the best in class APIs
Close cos 0.882
Ranked by score: the cosine similarity of each site’s vector to livechatinc.com’s, less a small penalty for generic sites that are close to everything. Highlighted technologies are ones Live Chat uses too. Votes and comments come from visitors and don’t change the ranking.
04 · Fingerprints
Technology
What Live Chat is built with, and what its closest competitors use, from its homepage’s code and its DNS records.
Built with
- CMS
- WordPress page source: /wp-content/
- Ecommerce
- WooCommerce page source: class="c-navigation__tile c-navigation__tile--woocommerce
- Analytics
- Microsoft Clarity page source: clarity.ms/tag/
- Tag managers
- Google Tag Manager page source: googletagmanager.com/gtm.js
- Marketing automation
- Live chat & support
- LiveChat page source: cdn.livechatinc.com/
- CDN
- Akamai header x-akamai-transformed: 9 68637 0 pmb=mRUM,1
- Hosting
- Netlify header x-nf-request-id: 01M6R2MRSV165BSCGZE9M4JK3C
- Languages & backends
- PHP implied by WordPress (page source: /wp-content/)
- Email hosting
- Google Workspace MX aspmx.l.google.com
- Email delivery
- Postmark TXT v=spf1 include:_spf.google.com include:spf.mtasv.net include:spf.recu…
- DNS hosting
- Cloudflare DNS NS ruth.ns.cloudflare.com
- SaaS tools (verified in DNS)
- Apple Business TXT apple-domain-verification=djDjdd44xF91AOZUf8aDxRqCGSPwl-J10jjILQqkV8k
- Atlassian TXT atlassian-domain-verification=TvDZaauVFBJNyDKU15Emmuyx1Qa2JCg4QQKdQMc…
- Bing Webmaster Tools meta msvalidate.01: 05EF7B502A1E06289A0922BAA9E5A07C
- Google Search Console meta google-site-verification: fqJX0wxdwkSs2p5fBVcTFOo0LU7yUwZJ4o1Y9dmSuYk
- Miro TXT miro-verification=b2aa64b100df06b3ffc42e4e321dcf1b1094e140
- Yandex Webmaster meta yandex-verification: 7ba3a6376892bef4
Stack changes
No changes yet. Each new crawl is compared with the last one, and what Live Chat adds or drops shows up here.
What competitors use
Across the 20 closest sites.
- Google Search Console 20/20
- Microsoft 365 · not on livechatinc.com 11/20
- Google Workspace 10/20
- Cloudflare · not on livechatinc.com 9/20
- nginx · not on livechatinc.com 8/20
- Cloudflare DNS 7/20
- Apple Business 7/20
- HubSpot 7/20
- Atlassian 6/20
- Meta Business Suite · not on livechatinc.com 6/20
- Next.js · not on livechatinc.com 6/20
- React · not on livechatinc.com 6/20
- OpenAI · not on livechatinc.com 6/20
- Google Tag Manager 6/20
- Zendesk · not on livechatinc.com 6/20
- DocuSign · not on livechatinc.com 6/20